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Our customers come to us for various reasons. And they stay with us for one reason. We take care of them from day one and never stop.
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| In series of our projects, your team showed a great understanding of our vertical market and our business, real empathy and fast reaction time.
I am looking forward to our future cooperation in projects for the global market.
Massimo Ascari
Keeway Motors, Italy
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| INI has proven to be a good partner when it comes to the outline of projects, high quality and speed on implementation, and flexibility on improvements and amendments.
We have chosen them for some of our critical targets and accomplished boosting new businesses.
Daniel Barros, Marketing Manager Europe
SKF, Sweden
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| My requests have been taken seriously, and after some considerations they have been implemented.
Keep improving. You are doing a great job.
M.J.L. Ostergaard
Haldor Topsoe, Denmark
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| Key to Metals Database fulfils completely my company’s requirements and it can be considered as an excellent investment.
Massimo Lucchetti
RIMA SpA, Italy
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| I was very impressed with the speed of response to my request for assistance. Thanks so very much.
Ardyth Hill
Kennametal Inc, USA
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| In general we think that Key to Metals is very good product, not only supplying us with data on commonly known steels, but also on less common steels according to other standards (Chinese, Polish, etc). This is the feature which we use more and more as we move into these new markets.
Dr Soeren Gundstrup
FL Smidth, Denmark
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| After several months of using Key to Metals and after having stressed all potentialities, I thank you for excellent job and constant upgrades.
Key to Metals has allowed us to solve in a definite way all problems we had for the search of alternate materials in foreign countries. Thanks to Key to Metals we have issued real "international" specs for purchase of steels in foreign countries. Key to Metals remains the only tool which will be used for this purpose.
M. Manfredini
Bonfiglioli Riduttori Industrial Gears Plants, Italy
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| I have visited your site today and I am still not able to believe that such a site can exist on the Net with so much resources and information. As a metallurgist I can only express your site in two words: "Amazing & Unbelievable".
Thank you very much for your services... I wish Key to Metals all the best & more success!
Ravikiran Desai
Larsen & Toubro Limited, India
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| Compettest is now being used by distributors from 20 countries. Expectations of SKF are completely fulfilled, especially in training and education. The concept of 'provoking' user by a question first, and then offering him an answer and explanations proved to be much more efficient than a classic approach.
Milos Byelica
SKF, Sweden
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 High satisfaction level in Customer Satisfaction Survey for 2006
Average satisfaction level of our customers in Customer Satisfaction Survey for 2006 surged to 4.73 out of 5, compared to 4.57 in 2005.
For over 80 respondents, average satisfaction level ranged from 4.46 for development and upgrading to 4.80 for quality of software to 4.92 for customer support.
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